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Shipping & Returns
- We ship USPS Priority or FedEx, depending on weight and destination. We ship the next business day from when the order was placed. Any orders placed on Saturday will ship on Monday.
- We take 1-2 days to pack and send your order out. Generally you can expect to receive your shipment within 7-9 days from when the order was placed, barring any carrier delays that are out of our control.
- All shipping charges are calculated based on weight and destination. Shipping charges are calculated at checkout!
- We reuse boxes and packing material that we receive our shipments in! We believe that reusing is better than recycling.
- We do not offer international shipping.
Tucson Local Delivery info!
- We only deliver on Monday-Friday!
- We will deliver to any Tucson zip code for a $6 Delivery fee. If you live within a 5 mile radius of the store and your purchase is over $30, you will qualify for free delivery! You can see which zip codes qualify for free delivery in the shipping options at checkout. (There may be some items we have that are available for curbside pickup, only!)
- If you place your order before 12pm Monday-Friday, we will deliver it the same day!
- If you place your order after 12pm Monday-Friday, we will deliver it the next business day. (So, if you place an order after 12pm on a Friday, we will deliver it to you on Monday!)
- If you live in a gated community, please remember to tell us the gate code in the comment box at checkout!
Curbside Pickup info!
- We typically have your order ready for pickup within an hour of your purchase. We will email you when your order is ready, so make sure you wait to hear from us!
- If you place an order for pickup after 4:30pm, your order will be ready for you the next day at 12 pm!
- When you come to pick up: Give us a call at (520)615-6266 when you arrive! Park at the curb by The Living Room (the wine bar a couple doors down from us with big orange curtains). We’ll run it out to your vehicle!
- All returns must be made in store at this time. We apologize for any inconvenience!
- If you made a purchase in store, unopened, unused items (with original tags still attached if applicable) accompanied by a receipt may be returned for a full refund within 7 days of purchase. Items may be returned for store credit within 60 days of purchase.
- All returns from online sales must be made in store within 7 days of purchase for a full refund. We will refund the paypal account you used to purchase your items online. Items must be unopened and unused, with original tags still attached if applicable. Items may be returned for store credit within 60 days of purchase.
About store credit:
- If you would like to use one of our gift cards to pay for your online order, we can take that payment over the phone! If you have a paper gift certificate, those can only be used in store. However, store credit never expires, no matter what!
If you have questions about something you ordered from us, please either send us an email [email protected] or give us a call at (520)615-6266 from 11-5pm MST and we’ll be happy to help!