Covid-19, Contact Info, FAQ

Our physical shop is currently open to the public with limited hours as a response to the COVID-19 pandemic. We will keep you updated on any changes here, on our social media, and in our emails!

 

 

Store Hours:

1725 N Swan - 10:00-5:00 for walk-in shopping daily!

La Encantada - Permanently closed as of 1/1/21 

 

♥ We offer free curbside pickup with no order minimum!

♥ We are offering private shopping appointments! Click here to schedule an appointment!

♥ We still do not have play tables or demo toys for the time being. Safety first!

♥ Pima county requires that everyone over the age of 5 wears a mask that covers their nose and mouth when in public until further notice. We think that’s a great way to keep everyone safe and healthy! We will also all be wearing masks on the sales floor and in all public spaces.

   If you or your child cannot wear a mask for your private shopping appointment or for our public shopping hours, we ask that you please stay home for now. We have lots of other ways to help you find what you’re looking for. Feel free to contact us!

♥ We have a staff member in the store to help you over the phone every day from 10am to 5pm MST

♥ We offer free delivery to the magic zip codes circled on the map below for any order over $30! If you place an order for delivery that’s less than $30, we will deliver for a $10 fee.

♥ We will continue to offer delivery anywhere within Tucson city limits for $10 if you don’t meet either threshold or if you aren’t in the magic zip codes. 

More than anything, we are so grateful to our friends in Tucson and all over the country who have been so supportive of our little shop throughout this whole thing. We can work together to stay healthy, safe, and have fun! THANK YOU ♥♥♥!

Company details

Mildred & Dildred
1725 N Swan Rd.
Tucson, AZ
85712

(520) 615-6266
We can help over the phone everyday 10am-5pm MST!

[email protected]
We’ll get back to you as soon as we can!

Facebook messenger chat

Walk-in hours:
Daily from 10am-5pm

Contact us

* Required fields

Frequently asked questions

1. Tell me about your store!
1.1 I heard you’re opening a second store? Or moving?

There was another toy store in town called Kid’s Center! The owners retired in 2019 and we figured it would be awesome to continue to sell toys out of that space, since the people of Tucson supported Jim and Retha for over 30 years there. We bought the building and we’re super excited to move into midtown!

We just opened up our new, cute, and special shop on November 22, 2020. We closed our original location at La Encantada on January 1, 2021 and now we operate just one shop!

The new space is: 1725 N Swan Rd, Tucson, AZ 85712

1.2 Where did you come up with that name?

Autumn’s grandpa would make up stories tell her and her sister when they were little. The fictional characters in his stories were called Mildred and Dildred, and they would wind up getting themselves into big trouble... but then their incredible grandpa would come and save them! 

This story is actually finally a book you can find on the Make Way For Books app! It’s called Mildred & Dildred, of course! (Autumn wrote it and her sister Sara did the illustrations!)

1.3 Are you a resale shop?

Nope! All the toys, books, games, puzzles... everything we sell online and in the store is brand spanking new! Some things we carry are awfully nostalgic though, but that’s kind of our thing.

1.4 What did the potato say to the race car drivers?

Starchy engines!

2. Tell me about your website!
2.1 I want to place an order for curbside pickup, so why is it asking me for my address when I check out?

The system needs your zip code so it knows whether it can offer you the curbside option. If you keep filling out the forms and clicking the next button, the shipping options (including the curbside option) all appear on the very last page!

2.2 Why is it only giving me the option for curbside pickup?

Some items we just won’t deliver or ship, you’ve gotta come pick them up yourself! The options for shipping, delivery, and curbside pickup are all calculated by weight and destination. If you’re trying to buy something that’s not on sale or super huge with a disclaimer that it’s for curbside pickup only, please give us a call and we’ll try to help you over the phone! Eeeeevery now and then there’s a typo.

2.3 How can I check out if I don’t have a PayPal account?

Luckily you don’t have to— keep clicking through! Once you go to pay on the PayPal website, there is a place where you can select that you’d like to check out as a guest (which means no account required).

We use PayPal because it’s the most secure way to pay online. We’ve found they’re very helpful to have around.

2.4 Can you deliver something to my nephews Jimothy and Tomathon? They live in Tucson, but I live in Pennsylvania.

Sure thing! You can give us a different shipping address from your billing address and we’ll have that boomerang on those rascals’ doorstep the next business day... wrapped up, even!